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Customer Service

 

Email Us

You can send us an email any time through though our contact form.

Call Us

888.943.4140 - Phone
509.943.4160 - Fax

Showroom floor & warehouse address

World of Sinks
122 Welsian Way
Richland, WA 99352

 

Policies & Procedures

Return Policies

Returns are handled on a case by case basis. Standard returns are subject to a 15% restocking fee. Please call for instructions. NO returns after 20 days from shipping or pick up. No returns on SPECIAL Orders. All items must be in good condition and in original box. If item comes broken no refund is possible.

Shipping Policy

  1. World Of Sinks reserves the right to select carrier on all orders. However we will search for the lowest priced carrier available to us.
  2. Allow 1-10 days delivery dependent on product availability, and supply. However there are times when extended delivery times will occur.
  3. World Of Sinks will contact you if shipments are unusually delayed or back ordered.

Privacy Policy

We do not sell, trade, or convey to any third party any private information supplied to us.

Terms of Use

Your use of the website WorldOfSinks.com constitutes your agreement to the terms and conditions following:

  1. You agree that you have entered a legal and binding contract.
  2. We reserve the right to accept or cancel an order for any reason at our discretion.
  3. If cancellation has been selected, World Of Sinks will contact you regarding reasons for cancellation.
  4. No reproduction of this website may be done without authorization from World Of Sinks.
  5. Most products of World Of Sinks are hand assembled or manufactured. Variations in all product may occur.
  6. World Of Sinks does not warranty any product during or after installations for defects.
  7. All defects must be identified prior to installation and within 15 days of receipt.
  8. World Of Sinks will not be responsible for any loss, damage, or injury caused from failure of our product lines.
  9. World Of Sinks reserves the right to terminate a membership or buyer-seller relationship at any time.

Warranties and Guarantees

All World of Sinks products come with a 1 year conditional warranty and a 3-5 year Limited Lifetime Guarantee! Warranty does not cover: damages incurred as a result of installation, replacement or repair; damages due to improper cleaning, misuse or neglect; or "living finishes." Living finishes on unsealed items such as copper, bronze, nickel, teak and bamboo can be expected to naturally change over time and with normal use. /span>

(NOTE: Condition on warranty is it must be installed by a certified WOS contractor/plumber. There are NO RETURNS on any custom made products, 15% RESTOCKING FEE on in-stock returns. There are no returns, warranties or guarantees on any "AS IS" products).